As our products are hand crafted, and because good things take time, there is often a waiting list for them. However we will do our best to supply items within your time frame where at all possible. If you are buying as a gift we can also supply vouchers if we are unable to craft the item in time for you.
HOW TO ORDER
The Place an Order button at the bottom of each product page directs you to an online order form. Add the item you'd like to order to the cart and complete the checkout page. Please select all options available and message us with further details if required. To order more than one item, go back to a product page and add that item to the cart. There is a link to your cart at the bottom of every page.
All Prices are in NZ Dollars and exclude GST (Goods and Services Tax applicable for New Zealand sales only)
All goods must be paid for in full before they leave the factory. Tuatahi accepts personal or bank cheques (for NZ only), bank transfer payments, Visa, Mastercard and Eurocard. We cannot accept money orders. Any applicable bank fees may be charged. If paying by credit card we require the cardholder's name, card number and expiry date. We currently charge a credit card fee of 2.45% of the total order value.
All Tuatahi products are delivered door to door by courier or post. Packaging and delivery charges are added to all orders.
We can offer free transit insurance which covers orders up to and including $2000. Extra insurance can be purchased over and above this value at 2% of the total goods value.
As we have no control on any custom charges or any other duty or sales tax that may be applicable, this must be paid directly to any customs agents when the goods arrive in your country.
Since the user and conditions under which our products are used are beyond the control of Tuatahi Racing Axes & Saws Ltd, it is the obligation of the user to determine the safe use of these products. Tuatahi Racing Axes & Saws Ltd disclaim any responsibility or liability for any malfunction of the product which results from misuse, negligence, accident or faulty maintenance by any user or from alteration or repair completed by anyone other than Tuatahi Racing Axes & Saws Ltd staff. Tuatahi Racing Axes & Saws Ltd disclaim any responsibility or liability for death, injuries to persons or property or for incidental, contingent, special or consequential damages arising from the use of our products.